How can I place an order?
Choose your favorite pieces, add them to your cart, and complete checkout with your full name, phone number, and delivery address. Our team may contact you to confirm the order before dispatch.
Where do you deliver?
We currently deliver across Lebanon only.
How much is delivery?
Delivery is $4 for orders under $50. Orders of $50 or more qualify for free delivery.
How long does delivery take?
Orders are usually delivered within 2–5 business days after confirmation. Delivery times may vary depending on location, holidays, or courier availability.
How can I pay?
All orders are paid in cash upon delivery.
Are the pieces waterproof?
Materials, care instructions, and guarantees may vary by item. Please check the individual product description for the exact details before ordering.
Can I exchange an item?
Exchange requests must be submitted through WhatsApp within 24 hours of receiving the order. Please review our Return & Exchange Policy for the full conditions.
Can I change or cancel my order?
Contact us as soon as possible through WhatsApp. We can only change or cancel an order before it has been dispatched.
How can I contact PT Jewelry?
WhatsApp: +961 76 037 551
Instagram: @pt.jewelryy